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Reviews for The Overlook

Posted On: 4/16/2018

I love living here it's my third year

I've been living here for two years it's about to be my third year and so far i have no complaints their staff is very warm and welcoming their maintenance is always on time everyone that visits me love it I would recommend to anyone and it's so kid friendly too
By: Adama Wynter     Verified Resident
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Posted On: 3/16/2018

I's ok

it ok. but parking for handyicapped is full of people with no handycap
By: Anna Mikita     Verified Resident
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Posted On: 3/9/2018

Overall all The Overlook Apartments is a Great Community

Its a Peaceful environment to live in the area in which I live
By: Sabrena Pointer     Verified Resident
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Posted On: 3/5/2018

Uninformed by high price of water at move in

The apartment seems to be very old, because of the wear and tear on the counter tops and bathroom amenities. It just makes it hard to maintain a tidy home with wood chippings falling on the floor and the sitting water in the sink it doesn't fully drain because of how the sink is made I guess Noise wise, people play the car radio loud sometimes, not a huge deal. The walls seem to be thick enough to not hear much. It's a decent place to live, but the biggest downfall is that my boyfriend and I are now locked into paying 80 more a month than planned for. When we moved in, we were informed that we would pay water separately. From previous experiences, we plan for 30 to 40 at most for water. But It's more than double. The reason why this frustrates me, is because the water price is such a major difference to any other apartment or home that I know of and I feel is common knowledge of how steep this is and it should have been shared with us before move in. The reason why we decided to move, was to save money, and now the complete opposite happened. We are now spending more money than we would have if we stayed in our own place and we could've saved that time wasted on our move. I feel like this information definitely needs to be shared with new residence. With prices of rent constantly going up especially now, this is something that not only myself, but future residents would be upset over. I'm upset every time I pay my rent because I feel like I was lied to .......... Also, I hope that after calling my insurance company 3 times that I am no longer paying the extra 10 for that. I can't tell, as there is no breakdown on the website.
By: Samantha Gibbs     Verified Resident
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Posted On: 2/19/2018

Wonderful 1st Apartment

I love everything about this place. I wish maintenance was a little quicker however the Overlook is the place to live
By: Jashaun Rowans     Verified Resident
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Posted On: 1/31/2018

In all seriousness, I really like living here

In all seriousness, I really like living here....when I don't need help in a hurry. The landscaping is beautiful, prices aren't too bad, and it's extremely quiet. However, in my experience, it is unacceptably difficult to speak to someone in the office during regular business hours. I have to call back sometimes 10 times a day before someone answers. I never get a callback when I leave a message, and I my emails are never replied to. Furthermore, maintenance takes at least 3 or 4 separate times to fix issues, no matter what it is, which is frustrating. To be fair, maintenance and office staff are very friendly, and mostly helpful, but I think there is a lot of turnover which makes it difficult to remain consistent. If you all would simply answer the phone, I would recommend The Overlook, but it simply takes too much effort to contact staff when I need help. Finally, it would be nice if you explained the individual charges when I make payments. There is nothing that specifies this 75 dollar charge on my account, so I have to call you guys 10 times before someone answers and hopefully you can tell me what it's for.
By: Kevin Dole     Verified Resident
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Posted On: 1/28/2018

The Leasing Agent I spoke with, was very thorough answered

The Leasing Agent I spoke with, was very thorough answered all of my questions. Was very knowledgeable
By: LaTasha D. Hester     Verified Resident
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Posted On: 1/27/2018

Great

The Overlook Apartment is a great place to reside. I enjoy residing here the staff is very nice and will assist when help is needed.
By: Ashley Stone     Verified Resident
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Posted On: 12/31/2017

Move In

This review mainly stems from the move in experience. The staff are all friendly with the exception of one but are unhelpful or knowledgeable about certain areas. The staff is completely unorganized. Overall the apartments are good my old compliant is the roach infestation.
By: Chavis Dickerson     Verified Resident
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Posted On: 12/28/2017

Looking for a new place to move into checked these out

Looking for a new place to move into checked these out, really great apartments, really detailed & a great management team!
By: Esther Rosales     Verified Resident
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Posted On: 12/28/2017

I like this place its not bad at all

I like this place its not bad at all.. The office Manager and the staff is very nice and they always try to do the best to help med
By: Hafa Ali     Verified Resident
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Posted On: 12/28/2017

I am a vendor for this property

I am a vendor for this property. I enjoy working with everyone there. Very professional, hard working individuals. This property is professionally managed by Fogelman Management Group. One of the best I have had the privilege of working with.
By: Lee VanAusdall     Verified Resident
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Posted On: 12/28/2017

Love my apartment! Staff is really friendly

Love my apartment! Staff is really friendly, cant wait until the pool is open this summer.
By: Andrea Gonzalez     Verified Resident
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Posted On: 12/7/2017

So far I do enjoy the apartments. No major issues so far

It's pretty quiet and no one bothers me. Seems like a family community which I like.
By: Tiffany Smith     Verified Resident
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Posted On: 12/7/2017

It’s great place to stay. Everything is wonderful

It’s quit and nice place to stay.
By: Korderious Brooks     Verified Resident
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Posted On: 11/28/2017

Do anybody know the Corporate number asked for it

Do anybody know the Corporate number asked for it a few time from the office and haven t got it yet
By: Latwana Seaburn     Verified Resident
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Posted On: 11/28/2017

Nice complex, well maintained landscape

Nice complex, well maintained landscape.
By: Sincere Mann     Verified Resident
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Posted On: 11/17/2017

It’s not bad

I had a bad experience my first day moving in. I got into an accident, the parking spots were not correctly lined so many accidents happen in the area. Other than that everything has been great and Destiny, who works in the leasing office, is very helpful. I recommend everyone talk to her.
By: Teriona Taylor     Verified Resident
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Posted On: 11/6/2017

Great

I love living here the office staff is always very helpful
By: Juan Charleston Jr     Verified Resident
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Posted On: 11/3/2017

It's alright

The Overlook is centrally located so access to expressways are close. I would exercise caution when going in and out of your apartment or car unfortunately crime is everywhere so always be aware of your surroundings. Take pictures of your vehicle each time you park it for your own insurance purposes. I have seen lots of cars wrecked and damaged from drive by bumps and dings and no one admits fault or to damages.
By: April Hall     Verified Resident
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Posted On: 10/28/2017

Not much nice to say

Not much nice to say.
By: Ernesto Evan Martinez     Verified Resident
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Posted On: 9/30/2017

Pros Spacious Friendly Cons Children Everywhere Parking

Pros I love the floor plans and how spacious they are. My friends and family love it as well. All of the staff have been very friendly and helpful anytime we have talked, and maintenance is always a big help whenever needed. It has been a plesant stay for the most part here in the Overlook. Cons The main problem in my building are the children who run around knocking loudly on everyones doors then running up and down the stairs and leaving trash everywhere. They touch all over people's cars and are yelling and screaming outside at night around 8 and 9 o'clock faithfully. I have no problem with the children playing, but thier parents let them do any and everything in my building. Sidenote Parking is pretty horrid her, but it has gotten a little better, these past couple weeks.
By: Morgan Roberts     Verified Resident
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Posted On: 9/28/2017

Iantha and Carolina are a pleasure to work with!

Iantha and Carolina are a pleasure to work with! I love the Overlook!
By: Stuart Littleton     Verified Resident
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Posted On: 9/28/2017

Good landscaping, grounds cleaned up daily

Good landscaping, grounds cleaned up daily. Security patrols nightly. Pool and gym are great, staff is great, dog park very useful. Lots of trees.
By: Foxina The Fox Knows Da Wae     Verified Resident
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Posted On: 9/5/2017

Front office

Front office staff is unknowledgeable and rude and maintenance request don't get fixed for weeks unless you call
By: Victoria Buckner     Verified Resident
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Posted On: 8/28/2017

I just moved to the Overlook and i am very happy here

I just moved to the Overlook and i am very happy here. The grounds look nice,my apartment is very spacious and any time i go to the office they are very nice and polite. I cant wait until my family comes to visit my new place.
By: nicolas moncada     Verified Resident
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Posted On: 8/28/2017

I moved in to the overlook apartments in march and i love it

I moved in to the overlook apartments in march and i love it, the pools are great and Evelyn and Destiny sre always so nice and helpful!
By: joel najera     Verified Resident
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Posted On: 8/28/2017

I have lived at The overlook for a little over a year

I have lived at The overlook for a little over a year and so far i have had a wonderful experience. Maintenance has improved so much over the last year and the ladies in the office are great as well. I definitely recommend moving in here!
By: stella roman     Verified Resident
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Posted On: 8/28/2017

Just wanted to say that Maria is great Manager

Just wanted to say that Maria is great Manager. She has been very helpful, when y all go by ask for her tell her Israel Sent You
By: Israel Elias     Verified Resident
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Posted On: 8/26/2017

Going on almost a year living here and It s been pretty good

Going on almost a year living here and It s been pretty good. The staff is friendly, haven t had any complaints or issues. They keep outside very clean also their gym and pools as well. I got one of the newly renovated apartments and it is very nice. Also right next to their dog park which is perfect for me and my two pups.
By: Benjamin M.     Verified Resident
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Posted On: 8/3/2017

Nice size property with awesome amenities

Excellent. Join the overlook for a better outlook
By: Tomika Brown     Verified Resident
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Posted On: 8/1/2017

Room for Improvement

Some hiccups moving in but day to day after living here is fine. I have been trying to get my washing machine to work since I've moved in with no avail. He came once but his solution didn't work. He has yet to come back even after me submitting another work request.
By: Raven Harrison     Verified Resident
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Posted On: 7/4/2017

I love the place nice and spacious

I love the place nice and spacious . Workers in the office do their best to make everything right for their residents
By: Anonymous     Verified Resident
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Posted On: 6/11/2017

Pool

I wish the pool was open everyday like it is suppose to be. 2nd day in a row was not open per schedule of letter sent out. No one has key and never seems to be able to find someone with key This problem needs to be fixed. For the resdidents
By: Kris Martin     Verified Resident
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Posted On: 6/7/2017

I want to praise the girls in the office

I want to praise the girls in the office at overlook they have risen above and beyond for me. From the day I walked in the office for the first time to now a year later. They have taken time to help through my difficult year. They are always very helpful and have taken care of the many problems that have occurred within the apartment complex. I will have to say for apartment living it s one of the best places, since it had been 25 years since I lived in apartment. I would like to say no matter what people write on here theses girls are the best give a big shout out to Desiree and Maria for going above and beyond their job to help and support the residents at Overlook. Also big shout out to maintance guys they are all wonderful. Thank you overlook your the best!
By: Kris M.     Verified Resident
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Posted On: 5/26/2017

I think living at the Overlook was a good experience

I would tell anyone to consider living at the Overlook.
By: CARLSON RANDOLPH     Verified Resident
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Posted On: 4/28/2017

I ve spent 13 months here

I ve spent 13 months here. Here is my opinion: The Good - Has two pools. They keep the pools in great shape. - Exercise Room. Great exercise room. I lived in there working out everyday in the summertime - Residential get together. They have sporadic parties for residents - Appearance. Hands down, best manicure place in the area. The appearance will lure you in - Security: They have cameras. My truck antenna was stolen and they said they would look to see what happened. Never could see the footage - They will sign for your packages which is wonderful. Otherwise, you ll never see them. - Management is responsive for the most part. Office staff personnel were nice. I had an issue whereby a maintenance man signed off stating they completed something and they didn t (I ll explain more in the bad section). Manager contacted another person and solved issue immediately. - Parking is free. In addition to listing your vehicles during rental process, they will bug you a few times to fill out paperwork again. We didn t mind this because the point of parking spaces for residents is a good point. Making sure cars run is another. No beef from me but you should know. The Bad: - Rent is expensive. I purchased a 2700 square foot home built brand new and closed in 2017. Hundreds cheaper than what I paid there. After 13 months of paying on time, my rent was scheduled to go up close to $50 per month. Ouch Excessive Fees: You will pay for something silly called Valet Trash. That money could be used for something valuable like groceries - You will learn of other fees. All told will push your rent up significantly - You will pay a fee for them to spray your apartment. They will tell you it is the proactive thing to do. Reality doesn t work. A can of raid will work better for you -- The guy sprays a dot here and there. Does nothing for the hundreds of spiders you will see while living there.
By: Donald Riley     Verified Resident
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Posted On: 4/28/2017

Nice middle class community

Nice middle class community
By: Jennifer Williams     Verified Resident
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Posted On: 4/28/2017

My friend lives here

My friend lives here. It seems like a nice place to live and she never has anything bad to say
By: Courtney Sluder     Verified Resident
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Posted On: 4/28/2017

Nice apartments

Nice apartments
By: deborah sanford     Verified Resident
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Posted On: 4/28/2017

They work with their tenants

They work with their tenants.
By: anthony moses     Verified Resident
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Posted On: 4/10/2017

Great place to live

I have had no complaints while living here.
By: Gabriel Bowers     Verified Resident
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Posted On: 3/28/2017

Awesome place so far

Awesome place so far. The apartment is nice and quiet. Havent gotten my washer and dryers yet but thats ok, and parking kind of sucks if you are coming home late at night. All in all though this is a pretty great place to live so far
By: Michael Martinez     Verified Resident
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Posted On: 3/28/2017

I went to the overlook looking for an apartment

I went to the overlook looking for an apartment and the model the lady showed me was very nice and clean. Everyone there was really nice. I ll probably make the overlook my home
By: Joann Garcia     Verified Resident
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Posted On: 3/28/2017

all the office staff are always so nice and ready to help me

all the office staff are always so nice and ready to help me anytime I come in to pick up my packages
By: Wai Wong     Verified Resident
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Posted On: 3/28/2017

These apartments are fantastic

These apartments are fantastic. Plenty of space and very homey! The grounds are beautiful and everything is well taken care of!
By: Jonathan Hartford     Verified Resident
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Posted On: 3/28/2017

The apartments are beautifully done

The apartments are beautifully done. Love the pool area!!!
By: Barbi Malone     Verified Resident
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Posted On: 3/28/2017

The staff is absolutely wonderful

The staff is absolutely wonderful. Great job guys
By: Sherri Tee     Verified Resident
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Posted On: 3/28/2017

It has been a great experience

It has been a great experience, the office staff is really friendly and maintenance always responds to my requests quickly!
By: Erika Glaskox     Verified Resident
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Posted On: 3/28/2017

I moved into my apartment about 5 months ago

I moved into my apartment about 5 months ago and the staff has been so wonderful to me. I am sad to say that I will be moving soon but only because I am buying a house! If it weren t for that I would stay here for many more years. Destiny and Evelyn help me and always do it with a smile. I will really miss my home at the overlook and the amazing girls in the office.
By: Jessica Davis     Verified Resident
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Posted On: 2/28/2017

Didn t want to leave

Didn t want to leave. Family emergency. Apartments are nice, clean and energy efficient. Grounds are kept clean. Love the pool area. I would recommend this to you.
By: Theresa Trenholm     Verified Resident
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Posted On: 2/28/2017

The gentleman replaced my dishwasher was very professional

The gentleman who replaced my dishwasher was very professional. I was impressed that he carried it up the stairs all by himself... Talk about super human strength... Also I appreciate how the staff is handling the parking issues.. Keep up the great job everyone!!
By: Amy Martinez     Verified Resident
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Posted On: 2/28/2017

Great place to live

Great place to live.
By: Jeremy Lawson     Verified Resident
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Posted On: 2/28/2017

Had an issue with my toilet so I put in a call and less than

Had an issue with my toilet so I put in a call and less than 10 minutes maintenance showed up and took care of the issue. They were very polite and fixed it quickly!
By: Brianna Nicole     Verified Resident
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Posted On: 2/28/2017

Great huge pool, wonderful stone work and grilling areas

Great huge pool, wonderful stone work and grilling areas.
By: Brighton Valley     Verified Resident
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Posted On: 2/21/2017

I love this apartment

Its okay overall you just have to keep getting on their nerves to get something done.
By: Kristina Gordon     Verified Resident
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Posted On: 2/8/2017

thanks everyone

thanks to Maria, and Eveling tohelp me Saul bustillo
By: Saul Bustillos     Verified Resident
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Posted On: 2/3/2017

Overall Review

There are areas that need alot of improvement. Buts it's a nice place to live
By: Colleen Howe     Verified Resident
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Posted On: 2/2/2017

Overlook Apts

Excellent quality for the price in Nashville. High Crime still though, welcome to Antioch.
By: Rachael Pitts     Verified Resident
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Posted On: 1/9/2017

Very good

I like living at Overlook very good and kind staff, I been living here for eight years. I want to say thank you Overlook.
By: Paul Keesee     Verified Resident
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Posted On: 1/6/2017

Nice place to stay

Everything is nice and beautiful. I just hate looking for a place to park after a longs day of work and having to walk a long way to my apartment.
By: Brittany Vaughn     Verified Resident
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Posted On: 1/4/2017

Overlook apts

It's clean, affordable and always informative
By: Danielle Nickelson     Verified Resident
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Posted On: 11/23/2016

It's very nice, well kept

It is an okay place to live, much better than other apartment complex's in Antioch. My apartment inside is very nice and spacious. Parking is very hard to find, especially if you want to be near your building. The parking spaces are very small. People are constantly parking close and hitting others cars mine included . I have been waiting awhile for things in my apartment to be fixed, constant problem. The staff other then the office manager and assistant manager could use a little more help. The fitness center is great and the pools are very relaxing.
By: Alexlia Darby     Verified Resident
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Posted On: 11/10/2016

Overall Maintenance

Kudos to the Business Manager Service Maintenance Director of Fogelman Properties here at the Overlook I truly appreciate how you have addressed and expedited a resolution to an ongoing issue that occurred before you obtained this property earlier this year. You’re making a lot of significant changes here since taking over the Overlook Properties PLEASE continue to keep up the great work, I truly feel like a valued tenant again THANK YOU
By: Dawndolyn Pearl     Verified Resident
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Posted On: 10/21/2016

Great place to live

Take the a while for maintenance to fix things
By: Iliana Uzoh     Verified Resident
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Posted On: 9/15/2016

Comfortable

The best thing about The Overlook is the staff. Everyone is helpful, polite, and professional.
By: Andrea Denson     Verified Resident
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Posted On: 9/4/2016

I love it here

I really like living here. The staff is very friendly and understanding on issues you may have. Maintenance people are great and they even leave notes saying they have in the apartment to fix a problem you may requested. Parking is good for the most part, visitors do respect parking spaces for residents. Even though the complex is not gated, security is not an issue for me.
By: Erial Jones     Verified Resident
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Posted On: 9/2/2016

Great

Great community and apartments. I just wish it was cheaper. Plus, the trash system seems unnecessary and the fee also.
By: Sika Mvibudulu     Verified Resident
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Posted On: 7/4/2016

It's beautiful

The neighbors can be noisy and don't necessarily know to quit when it gets late.
By: Monica Ruby     Verified Resident
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Posted On: 6/27/2016

Apartments are nice, clean, and energy efficient

Apartments are nice, clean, and energy efficient. Grounds were always clean. Loved the pool area. Would definitely recommend it to you.
By: Theresa T.     Verified Resident
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Posted On: 6/16/2016

Dont have a family....

I had to leave asap from my apartment to move back home, to care for my mother. They have NO heart... She was going to be put in nursing home and they didn't care, still charging me the rest of my lease.
By: Theresa Trenholm     Verified Resident
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Posted On: 6/6/2016

Good place to stay during transition

Great place to stay during transition.
By: Lish Burgess     Verified Resident
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Posted On: 6/2/2016

That is was ok when I first moved in

That is was ok when I first moved in. they seemed to be on top of everything, Now I have to deal with my trash not being picked up because the neighbors company put their trash on my and they will not pick it up if the trash isn't in a bag. It has become very LOUD. The neighborhood has shifted and it seems to be as a result of the new renters. If you put in a work order it used to be handled immediately or within a very reasonable time frame. Now, they don't even come. Nor send an email stating that they are behind with the work orders.
By: Shante Telfer     Verified Resident
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Posted On: 5/31/2016

Excellent Community, Excellent Staff

This property is beautiful And, what is huge for me is having excellent staff in all areas, which THEY DO I renewed my lease, and would not have it this were not true. Not only is the office professional and experienced, but the maintenance team is as well I give them Five Star rating in all areas of community living Thank you so much
By: Dana Ledbetter     Verified Resident
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Posted On: 5/21/2016

No complain

I have lived here only for a month. The buildings are not very new or luxury. However, I like the location, and how the staffs here treat people is pretty good. Thus, I have no complains. Thank you.
By: Mitsushi Mitsudome     Verified Resident
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Posted On: 5/5/2016

I can finally call a place home

It's a great spot for all your needs and close to grocery store, shopping areas, and restaurants. Good casual walking and a couple of minutes from the interstate.
By: Michael Morrow     Verified Resident
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Posted On: 5/3/2016

Property is nice but the kitchen needs to be remodeled

I would say that The Overlook is a great place to live except for the fact that the rent goes up a tremendous amount each year which is somewhat ridiculous as well as not having anywhere to park after all of the money that is paid in rent. I also do not like the fact that people have started littering in my building. It's quite embarrassing to have company and come outside with trash everywhere. I also don't like the fact that people sit their trash outside their door on the Fridays and Saturdays when the valet trash comes Sunday - Thursday therefore their trash should not be outside their door. It's really tacky. Other than these few things, I love living at The Overlook unless my rent is raised again this year.
By: Linda Knight     Verified Resident
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Posted On: 5/3/2016

Beautiful and clean

I love living here. The place is quiet, nice looking, and resident are cool. I do not feel like this apartment complex are safe and comfortable.
By: Willie Boothe     Verified Resident
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Posted On: 5/1/2016

It's ok

When I first moved in the staff was very attentive and maintenance was punctual. With the new changes in personal and ownership things have gone backwards. I have yet to get an issue fixed after calling and leaving messages for 2 weeks as well as requesting maintenance on the apartment website. Just wish there was better communication if an issue can't be resolved. Feels as if no one in the office is paying attention to what my issue is.
By: Joel Porter     Verified Resident
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Posted On: 4/20/2016

Going on 5th Year still happy

I have lived at Overlook Apartments for quite some time. Great place to live, never have had a bad experience personally. I enjoy the neighborhood and area. Very convenient for my travel purposes. All exits to the Interstate and highways are near by. The grounds are always kept very clean. Love the view from my new unit. No real complaints other than sometimes and very rarely where i'm at now, depending on the times parking can be a bit competitive. All in all I love it here or I wouldn't still be here.
By: Chris Stevenson     Verified Resident
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Posted On: 4/12/2016

Not Bad

Not horrible, not great.
By: Adam Litvin     Verified Resident
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Overall Rating

4 out of 5 stars

Ratings By Category

Noise
4 out of 5 stars
Location
4 out of 5 stars
Value
4 out of 5 stars
Staff
4 out of 5 stars
Maintenance
4 out of 5 stars
Amenities
4 out of 5 stars
Parking
4 out of 5 stars